Client Overview

North of England

One of the UK’s top 5 building societies with over a 150 years of history and assets of £30 billion. The society has enjoyed a sustained period of significant growth which has been achieved both organicically and through mergers. They are passionate about giving their 4000+ employees the opportunity to shape the future positioning of the business.

They believe their members are more than just customers and care about giving exceptional customer service supporting local people in local communities. They are also committed to providing straightforward, honest products and excellent customer service.


To source and recruit great people for a large number of temporary, fixed term contracts and permanent positions, to support business expansion and provide flexibile resource solutions for new initiatives and a wide range of improvement projects. They operate in a highly regulated enviroment where governance and compliance is crutial to all that they do and where detailed referencing of the applicants is key, however short or long the placement.

 Solution Implemented

The Works used its substantial pool of pre-qualified candidates, advertised in a non-disclosed method using website aggregate partners to attract candidates, as well as their database of over 200,000 passive candidates, to source the required talent. The skills required ranged from pensions administrators to data migration experts, HR resourcers to project coordinators, mortgage advisors to web editors. They also provided recruitment support and skills testing, assessment centre support with on.

site face-to-face interviews. Several of the temporary recruits went on to become permanent members of the building society’s team.

Reporting, Costs & Financials

Competitive flexible rates, effective and efficient processing of resource requirements for multiple users across all departments ensured great value was delivered.


The speed of response to the continuously evolving requirements and the strength of relationship between The Works and the in-house recruitment team has lead to a successful on-going business partnership.

The Future On-going

The Works are constantly looking to build its talent pools within the growing range of skill sets required by the client to meet their business needs and to make available online skills testing and psychometric profiling as required.


“A great business needs great people; we recruit them. We are The Works”